Q: What is TherapySouth and how can they help me?
A: TherapySouth provides physical therapy and hand therapy services in the outpatient clinic setting. Our focus is to provide personalized, hands-on care. Our goal is to help our patients get back to the activities they enjoy most, such as sports, hobbies, family time, work and more.
Q: What type of services does TherapySouth provide?
A: TherapySouth provides services for after-surgery rehabilitation, work or sports injuries, sprains and strains, back pain, neck pain, pelvic health therapy, headaches and TMJ/TMD dysfunction, industrial safety and wellness, vertigo, balance strengthening and more. We treat many other musculoskeletal conditions as well.
Q: Do I need a doctor’s referral to schedule an appointment at TherapySouth?
A: Patients are welcome to schedule an initial evaluation appointment without a physician’s referral. Your therapist will perform and initial evaluation to determine if therapy is appropriate for you and will communicate with your primary care physician or physician specialist to obtain approval for ongoing treatment.
You can also receive wellness services depending on the nature of your problem. To schedule an appointment, patients can call the clinic directly or visit our website, therapysouth.com, to check appointment availability and set up an initial visit.
Q: What does a first visit look like at TherapySouth?
A: During the initial evaluation, your therapist will take a thorough history of your condition or injury and review past medical history that may influence your case. Appropriate baseline objective measures will be recorded to evaluate throughout your treatment, such as range of motion and strength. Together, you and your therapist will discuss and set goals to help you achieve maximum function.
Your therapist will determine a treatment plan and prescribe a home exercise program for you to perform independently. Typically, some hands-on treatment will be given at the first appointment, if time permits. Your therapist will communicate and coordinate with other health care professionals as needed to provide optimal care.
Q: Who benefits from the services that you provide at TherapySouth?
A: We treat patients of all ages who are looking to create a healthier lifestyle, recover from an injury, prevent future injuries or who suffer from chronic pain conditions.
Q: What is your approach or philosophy to customer service?
A: Our patients and their outcomes are the key to our success. They are at the center of our practice and are treated like family. We are thankful to have many returning patients and new patient referrals though word of mouth.
Q: What would you like potential patients to know about your practice?
A: We take our core values very seriously. We are a company based on faith that believes in family, integrity, service, compassion, fitness, perseverance and giving. We try to instill these values in all of our employees and encourage them to live them out not only at work as professionals, but also in their personal lives.
Q: How has TherapySouth adjust edits operations to comply with COVID-19 safety measures?
A: We are adhering to CDC guidelines with regard to practicing physical therapy. All therapists and patients are required to wear masks while inside the clinic. All equipment and treatment surfaces are cleaned after each use and between patients. We are screening our employees and patients daily and are taking practical measures to ensure social distancing while in the clinic.
