Women of Vestavia: Lauren Conklin Trim - Sentry Heating, Air Conditioning, Plumbing and Generators

Sentry Heating, Air Conditioning, Plumbing and Generators was founded in 1987 by Charlie Conklin. Today, the family business continues to thrive. 

Conklin relies on his team that includes his wife Pam, who wears many hats in addition to running the accounts payable department. His daughter, Lauren Conklin Trim, joined the business when she graduated from the University of Alabama with a degree in business and marketing. 

“I learned the basics when I first started so I could get my footing, but also had many ideas to help improve our business for the future. I am Sentry’s CIO, which means I handle all necessary internal information with our software and daily processes. Just like my mom, I wear many hats in our office, and all the women in our office help take part in making sure everything is running smoothly,” she said.

That team includes Michelle White, service dispatch coordinator; Christina Howell, service agreement coordinator; Sissie Frank, administrative assistant; Denise Rice, accounts receivable and Frances Cole, project administrator.  

“At the end of the day, we all try to help each other with anything we can. We find it makes our week and day run much smoother when we communicate with one another and of course, we have lots of laughter in our office!” Lauren said.

Their hard work pays off for clients. 

“Sentry prides itself in taking the time to do every job the right way the first time and going the extra mile to ensure every customer is happy of the work that was performed.”